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Personal Credibility is Anchored in Character and Integrity

Personal credibility is based upon a leader’s character and integrity and the actions and behaviors that stem from them. Far from perfect, many of the leaders I surveyed had character flaws and...

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Happy or Grumpy: Your Mood Impacts Your Organization’s Performance

The consequences of negative emotional reactions are damaging to the point that the leader becomes emotionally disconnected from the organization; as a result, he or she will not have a realistic sense...

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